1. Order Processing

Orders are typically processed within 1 to 2 business days. Orders placed on weekends or public holidays will be processed on the following business day.

2. Shipping Methods

We offer the following shipping options: Standard Shipping, typically delivered within 3 to 5 business days, and Expedited Shipping, typically delivered within 1 to 3 business days. Shipping times are estimates and may vary depending on your location and the time of year.

3. Shipping Costs

Shipping costs are calculated at checkout based on order weight, delivery destination, and selected shipping method. An estimated shipping cost will be displayed before you complete your purchase.

4. Shipping Destinations

We currently ship to Pakistan, United Arab Emirates, Saudi Arabia, United States, and United Kingdom. Please note, we do not ship to P.O. boxes or military addresses (APO, FPO, DPO) at this time.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number. You can use this number to track your order on the carrier's website. For example, you can track your shipment at: forgooddiamonds.com

6. Shipping Delays

We are not responsible for shipping delays caused by factors outside our control. This includes, but is not limited to, weather conditions, customs clearance, carrier disruptions, or national holidays.

7. Returns

We accept returns within 7 days of delivery for items that are unused, undamaged, and in their original packaging. Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect. For complete return instructions, please refer to our Return Policy page.

8. Contact

If you have any questions about shipping or your order, please contact us at info@teknastore.com or call +92 300 1234567. Our business hours are Monday to Saturday, 10 AM to 6 PM Pakistan Standard Time.

Disclaimer

This shipping policy is provided as a general reference. Shipping availability, costs, and timelines may change based on carrier operations, destination, or product availability. For the most up-to-date information, please contact our customer service team.